As realtors, our job requires a lot of things that we didn’t necessarily know we were signing up for when we first started in the business. The biggest surprise to us has been the power of friendship. A couple of years ago, we were just coming out of Covid and our darling teammate at the time, Maria, asked us to take on some clients that she had gotten who she wasn’t able to. She gave us such a gift that day because that family and our family quickly became friends. We got them this horribly outdated home they had a vision for that they poured their hearts and souls into over the next couple of years—turning it into an absolute showpiece. Unfortunately, working from home for our Sellers was no longer an option post-Covid, and their family had to move back out east. They called us and asked us to list their completely remodeled and beautiful home. We had a job to do and that was to sell something for a certain price tag that had ultimately become priceless. That home brought our families together and we are so fortunate to say that we are going to be lifelong friends. That was the hardest closing that we have had to be a part of because it came with a really difficult goodbye. Our friend Maria gave us a lot of gifts over the years and these clients are right at the top of that list. As Realtors, we’ve learned that the hardest part of our job isn’t inspection objections; it isn’t difficult clients; it’s learning how to let go, but with an extraordinary amount of gratitude. To sum it up: “Thank you for being a friend. “
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No doubt about it, getting your home ready to sell is hard work. And to be honest, it’s often
more exhausting than people think! As Realtors, we empathize. Having worked with so many sellers, and recalling our move just a couple of years ago, we do all we can to help. Some transactions are more intense and this was one of them. Our seller was downsizing from her longtime home. Just before selling, she had major back surgery so doing the typical decluttering and packing was going to be a challenge, if not impossible. The list of things to do included having an estate sale, determining the value of artwork, making repairs, lining up the septic permit, and making tough decisions on what to keep, toss or sell in a home filled with a lifetime of collections and memories. We were even a little overwhelmed at the endeavor! But this is where experience and connections come in. We hired a stager, found service folks for the work that needed to be done, recommended an estate sale company, and also researched art experts who could value the artwork. Most critical though, was finding someone who could help our client sort and pack. We enlisted a good friend knowing she was kind, helpful and patient. This was a game changer! The process was completed little by little and in two months’ time, the home was ready to go. And meanwhile, our client and friend became the best of buds, with our friend providing extra support and companionship during a very challenging time. Despite being in constant pain and having an overwhelming amount of tasks on her plate, our client was the epitome of graciousness and gratitude. We enjoyed her immensely and every visit and phone call, which was almost daily, was a pleasure. She put her trust in us and had a positive attitude about the tasks and hurdles to get past, and we trusted her as well to follow through and move forward. We all worked hard! Once on the market, the home went under contract quickly, as it should have. It was a special home and all was perfectly in place for the sale. It felt good. We didn’t know our seller prior to working with her, but going through an intense time together established a friendship that continues on. In fact, John recently performed for her birthday party. This was one of those transactions that was especially rewarding, not because of the sale, but because of the special journey getting there. Real Estate has this really funny way of bringing people together sometimes. In our case, one of our more recent sales had a whole lot of heart to it. It wasn’t without some challenges, but I think the most important thing to discuss with the particulars of this deal is the lifelong relationships that started well before the deal was even a twinkle in our Buyers’s eyes.
Some very longtime friends gave us a call a couple of months ago, asking us to do a price evaluation on their home. They built that home together from scratch, their two children were born and raised there, and several lifetimes of memories were made and shared there. When they called us to do a price evaluation, Patrick and I looked at each other as if to say, “Uh oh.” in this case, this home was so special that it was going to be a hard one to sell, given all of the sentimental value within those walls—parting from that was going to be rough for everyone involved. So we went to the house and exchanged niceties and shared memories together as only longtime friends can. That was when they explained to us what their real intentions were: they wanted to downsize, but stay in the same neighborhood so that when they sold their family home to their daughter and her growing family, they wouldn’t be far. Patrick and I breathed a collective sigh of relief and proceeded to get them a price evaluation for their home so that their daughter could ultimately purchase it. When it came to the purchase, the new house had some troubles with the septic tank failing. We called an old friend of mine from high school, who was also one of Patrick's youth group kids, and now he and his brother own a septic company together locally (Doone Bros.) Those brothers also know our buyers from church here in Evergreen. They took excellent care of our dear friends. The purchase closed with very little incident apart from installing a septic and needing an escrow account through title to complete that work after closing… but it got done, it got done correctly, and our friends are happy! Our clients are officially homeowners to their dream down-sizer and have family right up the street in a property that will no doubt continue the legacy they started. This is a deal filled with heart, family and relationships that have continued to grow through the test of time… it’s deals like these that always keep us coming back for more! Sometimes selling a property means encountering unexpected hurdles and requires a higher level of cooperation. Teamwork is most often the difference between success & failure! We really do need each other. Real estate transactions require collaboration with listing agents, buyer’s agents, title companies, lenders, inspectors, buyers and sellers, working together with the mindset of getting to a successful closing.
However, this one went to another level. We listed a lovely home and the adjoining acreage near Golden, and before going on the market we encountered our first hurdle. The property was an estate, as the mom recently passed away, and the old documentation of easements and land swaps up the canyon was more informal 25-years ago. The family worked with us, along with the county, and a persistent attorney to put the pieces together and solve the puzzle. We went on the market, ultimately got it under contract and all was well. But then we were presented with another unexpected bump in the road… the lender for the seller would not loan on the land because it was a distinct parcel from the house. We had to separate the land from the house, and the land had to be sold post-house closing. Why was separating it a problem? Well, did we mention the lack of an easement from one property to the other? If for some reason the buyers didn’t close on the land it would be an orphan property, i.e., no access to get to it, which meant it would have little value. So it was risky for our sellers that the house and land were closing separately. Another hurdle that was ultimately solved. Why did the land have to close later than the house? Well, there was yet another obstacle. It was discovered during title work that 5 acres of the 35-acre land parcel was not properly deeded because of old survey issues, so although we thought we were selling 35 acres, turns out we actually were just selling 30 acres, with the 5 acres out there in no man’s land. This had to be figured out but would take time, and the buyers needed to close on the house sooner rather than later. We got it resolved and moved forward. Each bump in the road meant long conversations with our seller and strategizing with the buyer’s agent. Building trust and rapport, we became an effective problem-solving team. There were so many hurdles, we had to laugh when one of us received a call from the other starting with “Well, you aren’t going to believe this but…” Each time though, we both had the mindset that we could find a solution. The agent was terrific, and there were so many more… the surveyor, attorneys, the family of the estate, the title company, and the county. Walking the property with the surveyor and multiple conversations with him about easements, deeds, and boundaries, going down to the county offices for clarification, communications with the estate attorney, researching records, talking to the title company to get their expertise, and working with the family. What a journey. Hundreds of emails, phone calls, and texts later, we made it to closing! Yes, there were obstacles, but the positivity and can-do attitude of everyone involved made it a rewarding adventure, and one in which we learned a lot. Bottom line… relationships, good people and teamwork really matter. – John & Pandora |
Team PJPThe seemingly straightforward world of buying and selling houses can be a whirlwind of unexpected twists. Consider the mix of emotions, interest rates, competitive markets, and a dash of the unpredictable from all sides. Then throw in bidding wars, more emotions and quirky inspection findings, and you've got a recipe for truly "Hot Mess Real Estate" moments. We strive to get to the closing table but it isn't always easy! This is a peek into our world! Archives
September 2024
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